Blog

Photo-16-01-2015-8-06-33

Its All About You


I wanted to share a story with you about I trip I just came home from…but before I do I just wanted to pre-frame it with this…

What follows might sound like a story that is all about us. But its not. IT’S ALL ABOUT YOU!

The only reason this story is a story, is because of you and our ongoing dedication to give you the best service, give you the best quality and give you the best experience.

When our business was a little younger, I hit a brick wall when looking for support to help us get better at what we do.

I knew that in order to give you the best, we had to learn from the best but it seemed that the Australian industry was content with mediocrity. I knew our clients and potential clients deserved better than that!

That really frustrated me.

There seemed to be no higher level of education in our industry, or at least no one sharing it anyway. There wasn’t even a dedicated trade show for the apparel printing industry.

So while doing my best to gain knowledge online, I came across a blog post about how to get the most value out of trade shows. It listed the ISS Long Beach show as one of the best in the world.

I knew I had to be there.

I registered for all the seminars, scheduled appointments with a bunch of suppliers and booked my flights and accommodation. All this was super expensive for a 4 day trip…but I knew that this was exactly what we were looking for here.

With next to no sleep on the flight, I landed at LAX at 6:30 on Thursday morning, jumped on a shuttle to Long Beach, checked into my hotel and ran down to the convention centre arriving to my first seminar a few minutes late.

The only available seat was at the very front of the room.

Naturally the presenter made a little bit of a joke and asked me where I was from. When I told him he expressed his shock and disbelief that I had just got off a plane from a 14 hr flight and come straight to HIS seminar.

After the day long seminar he called me aside and asked me out for dinner and basically from that point I received introductions to some of the biggest players in the industry.

Over the last four years we have made the same annual trip building an amazing network consisting of some of the best printers, products and suppliers in the world.

The wealth of knowledge we’ve gained, brought back and applied after these visits, saw us implement supplies, equipment, techniques and applications that were totally unique to our industry here in Australia.

This gave us the tools, knowledge and experience to produce the level of quality in our prints that won us 3 awards in our first year entering the Australian print awards.

Thats why we do what we do.

If you’d like to work with us give us a call on 1300 853 474 and you can experience everything you just read.

Cn’t wait to hear from you.